E-commerce After Pandemic
In 2020, e-commerce skyrocketed and online retailing companies underwent huge boosts in sales as people
switched from physical shopping to online commerce.
Some companies like Amazon, AliBaba and eBay took the leads, and their sales expanded enormously. Given is a
visual representation of the leading e-commerce countries in the year 2020.
Amazon has outdone all the other retail companies with a huge margin, its revenue almost thrice as much as
the company in second place, JD.com
Top 10 e-commerce companies in 2020
Increase in e-commerce in 2020
Increase in share of E-Commerce in global retail
Due to increased online commerce, the share of e-commerce in global retail increased tremendously. It went
from 13.6% of global retail to 18%, a whopping 32% increase in its share, almost thrice the increase in the
previous year. In 2018-2019, the share had been approximately 11%.
It is clear and evident that E-Commerce has gained ground over the course of the last year and a half.
Statistics predict that this increase in the use of online shopping and transactions is unlikely to go down
in the coming years as people have been introduced to many new and easier ways of retail.
Consumers
will be going to physical shops post-pandemic but the boost in online-shopping will likely not go down
drastically.
Online Selling companies
Amazon
Amazon is an e-commerce company, selling various items, straight from the seller to the buyer. It is an
international business, and has spread from general e-commerce to even groceries and essentials lately
It is one of the leading e-retailers in the world, and has a net sale of approximately 386 billion US
dollars as of 2020.
Amazon's revenue increased tremendously as it the already popular e-commerce site began being used by more
people, more often.
We can see a 37% rise in its revenue from 2019 to 2020. Even though Amazon
started giving priority to essentials during the lockdowns, delivering home supplies and medicines before
things in the genre of entertainment, people depended heavily on this site for most of their needs. We can
visualise the increase in its revenue using the chart given here.
Amazon net-sales increased by 37%
Quarterly Increase in revenue
In the first Quarter of the year 2020, the sales in Amazon actually went down due to people not
trusting home-delivery. The sales boosted up once again as lockdowns were imposed everywhere.
PayTM
PayTM is a digital payment company that offers various services like mobile-recharging, bill payments,
movie tickets, etc. It is one of the leading digital payment systems in India and its use has been
promoted and popularised by the pandemic.
During the pandemic, the use of PayTM has gone up by
3.5x. This reflects people's preference of digital payments over cash and coins during these risky
times. Even people who were wary of digital payment in general, prefering safe cash payments have begun
using PayTM and other digital payment systems.
PayTM revenue
Revenue and losses of PayTM in 2019 and 2020.
Top digital payment systems india
PayTM is the most used digital payment platform in India, accoutning for 33% of the online
transactions made
